The second-hand marketplace Shoppers Voice Anger About Sizing Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has revised its sizing categories for women's and children's garments without notifying all users about the change.
Digital Channels Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
Vinted explained the new system was more in line with other platforms.
It has advised users to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Size Classification Changes
Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, the platform withdrew an update to its shipping options after backlash from users.
